Return & Refund Policy
The Grace Alliance exists to cultivate healthy solutions for hearts and minds and we hope that has been your experience with our resources! If you’ve had a problem or are dissatisfied with an item, we want to correct the problem as soon as possible!
We will gladly accept returned items within 30 days. These items need to be unused, in the same condition that you received it and in the original packaging. We aim to get your purchases to you without any issues, so we will pay the return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item, etc.).
If you need to return an item, please Contact Us with your order number and details about the product you need to return. We will respond in a timely manner and provide instructions for how to return items from your order.
We will notify you once we have received your returned item and notify you on the status of your refund after inspecting the item.
If your return is approved, we will promptly issue a refund to the original method of payment.
You will receive the credit within two weeks, depending on your card issuer’s policies.
Shipping costs are nonrefundable.
You are responsible for shipping costs to return any items.